Dennis Lee, MD

Dennis Lee, MD
57 PROVIDENCE HWY NORWOOD, MA 02062
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Consumer Feedback

(30 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Was this dermatologist's staff friendly?
Yes, they went above and beyond
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
by Anonymous xxx.xxx.28.13
January 21, 2013
Dr. Lee is very nice and professional, but his office assistant is horrible.

She spent the entire time on personal phone calls, and chatting with the other staff members. When Dr. Lee prompted her for patient records, she had a myriad of excuses: If you want it done with mistakes, you can have it right now, but it will have mistakes, finally blaming a patient that didn't even say anything the entire time for "giving her dirty looks" while she continued to socialize instead of doing work. Don't ask this lady for help, she doesn't care, and will screw up basic questions.

She is about 26-30, whitish, and seemed to be more interested socializing about her Christmas gifts than doing work.

BTW beware of the coffee, the machine automatically turns off, and the coffee becomes cold. Turn the coffee maker on, and wait a few minutes b4 taking the coffee.
by Woman in the waiting room xxx.xxx.73.80
January 10, 2013
Staff friendly and competent.

Dr. Lee is fabulous! Myy Moh's went well and his reconstruction was unbelievable!
by chris xxx.xxx.86.148
August 28, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.189.37
August 13, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.47.202
May 22, 2012
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Was this dermatologist friendly?
Extremely Friendly
by Anonymous
February 27, 2012
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous
January 17, 2012
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Did you leave the office feeling satisfied with your visit?
Completely!
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
by Anonymous
December 26, 2011
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
by Anonymous
December 12, 2011
Dr. Lee is very competent and extremely approachable; he puts you at ease. He speaks to his staff in a way that you know he respects and appreciates the work they do. He called personally after my surgery to follow up and see if I had any concerns. If you are at the point of needing to go see a dermatologist who is a specialized surgeon, you are having to deal with a troubling situation....cancer, etc. He puts you at ease and works with you in a personable way to effectively address the problem. I highly recommend him.
by Karen
December 01, 2011
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