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Nicholas M Kofos, OD

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Nicholas M Kofos, OD
(59 Reviews)
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180 BOLTON ST MARLBOROUGH, MA 01752
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Consumer Feedback

(59 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Are you going to visit this provider again?
Without a doubt!
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
by Anonymous
February 13, 2012
Does this optometrist offer glasses repairs or adjustments?
Yes, they always help me out
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Was this provider's office clean?
Yes everything was neat and sterile
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous
February 06, 2012
Are you going to visit this provider again?
Without a doubt!
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did they follow up with you after your appointment?
Yes.
by Anonymous
January 23, 2012
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
by Anonymous
January 17, 2012
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Does this provider remember you and your circumstances at every appointment?
Yes
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
by Anonymous
December 27, 2011
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
by Anonymous
December 16, 2011
Was it clear that this provider takes pride in the appearance of his/her office?
Absolutely not, the office was disgusting
Does this provider offer any coupons, discounts or promotions?
Yes
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Was this provider's office too cold?
Not at all, it was the perfect temperature
by Anonymous
December 16, 2011
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
by Anonymous
November 22, 2011
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
by Anonymous
November 17, 2011
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous
October 18, 2011
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Map and Directions
180 BOLTON ST, MARLBOROUGH, MA 01752