Michael J Cohn, OD

Michael J Cohn, OD
48 AUBURN ST AUBURN, MA 01501
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Consumer Feedback

(28 Reviews)
Service
5 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
3.5 star average for Value
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Was it easy to make an appointment with this provider?
Yes
by nancy xxx.xxx.234.44
August 25, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Was this provider's office easy to locate?
I got lost, but eventually found it
Are you going to visit this provider again?
Only if I couldn't find a better substitute
by Anonymous xxx.xxx.234.8
August 14, 2012
The OD did not suggest well known solutions to me when I informed him of my dry eyes, but simply said that there was nothing that could be done. The office is able to order trial lenses for fitting only through certain vendors and this is only done when they have an order already going in, which means if patients are in the process of being fitted, it can take weeks just to receive a call to try a new lens. Since I work in this industry, I am not impressed with the lack of knowledge from this office or their ability to provide timely service. I will pay out of pocket now for a visit with another OD or an MD who has greater ophthalmic knowledge and who is up to date with current therapies.
by patient xxx.xxx.64.199
July 22, 2012
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Only if I couldn't find a better substitute
by Anonymous xxx.xxx.7.5
April 20, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.244.9
March 27, 2012
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did this provider have reasonable prices?
Yes
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
by Anonymous
March 02, 2012
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
by Anonymous
February 15, 2012
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Did you feel safe in this provider's care?
Yes
Is this business handicap-accessible?
Yes, it was handicap-accessible
by Anonymous
February 02, 2012
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by Anonymous
December 28, 2011
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
by Anonymous
December 27, 2011
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