Stephen Martinez, Au.D.

Stephen Martinez, Au.D.
Hear Well Center 3605 LONG BEACH BLVD. 110 LONG BEACH, CA 90807
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Consumer Feedback

(18 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Was the waiting area spacious?
Yes
by Anonymous xxx.xxx.95.39
February 06, 2013
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Does this provider have helpful information available online?
Yes
Was this provider late to your appointments?
No, they were on time
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
by Anonymous xxx.xxx.61.1
October 29, 2012
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Would you recommend this audiologist to others?
I Already Have
by Anonymous
February 13, 2012
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
by Anonymous
November 28, 2011
Their primary concern is my safety and comfort, and they always take the time to address every concern of mine immediately. They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have. They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places. They never have that typical, annoying music playing here. If they do play music it is soothing and appropriate for the setting.
by James Nagle
September 21, 2011
They were very polite and helpful and made sure that I had everything I needed. This is a great place to go if you are in need of hearing aids. The audiologist spent a lot working with me to find the perfect hearing aids to fit my needs and lifestyle and now I'm hearing better than ever. The office was very easy to locate. I didn't have any trouble finding it at all. I am going again in two weeks because the hearing aid has started to cause me pain and for additional information but I am sure Dr. Martinez can help fix it. [Translated]
by Angelina
September 11, 2011
Were you able to relax during your appointment?
Yes
by Anonymous
September 08, 2011
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
by Anonymous
July 08, 2011
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