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Michael Lee, MD

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Michael Lee, MD
Professional Orthopedics
(36 Reviews)
> Get Phone Number & Directions
7345 MEDICAL CENTER DR # 280 WEST HILLS, CA 91307
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Consumer Feedback

(36 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Did you leave the office feeling satisfied with your visit?
Yes
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Would you refer this provider to a family or friend?
Yes
Does this provider offer flexible appointment times?
Yes
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous
August 22, 2011
Are you going to visit this provider again?
Not if my life depended on it
Does this provider always put the customer first?
No, putting customers first doesn't really seem to be a priority to them
Did they follow up with you after your appointment?
No. I still haven't talked to them.
Was this provider's office easy to locate?
Fairly Easy
by Anonymous
August 15, 2011
Does this provider promptly return your phone calls?
Yes
by Anonymous
August 11, 2011
Did this provider have an entertaining selection of waiting room magazines?
Yes
Was it easy to make an appointment with this provider?
Yes
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
by Anonymous
August 11, 2011
Was the waiting area spacious?
Yes
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Was this provider argumentative or easily angered?
No, they were very calm and understanding
by Anonymous
July 28, 2011
They never have that typical, annoying music playing here. If they do play music it is soothing and appropriate for the setting. This provider has helpful information available online, which is really convenient. They have a good website and online presence. I'll definitely be going back. I didn't have a bad experience.
by Stephanie Kohn
July 18, 2011
Were you able to relax during your appointment?
Yes
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
by Anonymous
July 15, 2011
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
by Anonymous
July 15, 2011
Does this provider offer flexible appointment times?
Yes
by Anonymous
July 11, 2011
Were you able to relax during your appointment?
Yes, I was completely at ease
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Was this provider's office clean?
Yes everything was neat and sterile
by Anonymous
July 07, 2011
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Map and Directions
7345 MEDICAL CENTER DR # 280, WEST HILLS, CA 91307