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Jeffrey Gerson, MD

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Gastroenterologists

ColumbiaDoctors - 1375 Washington Avenue

Albany, NY

Albany Gastroenterology

Albany, NY

Albany Gastroenterology

Albany, NY

Albany Gastroenterology

Albany, NY
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Jeffrey Gerson, MD
Albany Area Gastroenterology
(32 Reviews)
> Get Phone Number & Directions
112 GREAT OAKS BLVD ALBANY, NY 12203
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Consumer Feedback

(32 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Does this provider have helpful information available online?
No, just a basic listings page
Were the waiting room chairs comfortable at this gastroenterologist's office?
Yes
by Anonymous xxx.xxx.121.201
December 11, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
If I need to, I'll return
by Satisfied xxx.xxx.158.20
September 06, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Sure
by Anonymous xxx.xxx.236.49
June 06, 2012
I was impressed with their office equipment. Everything was current and met safety standards. They didn't help me as much as I was hoping and didn't answer all my questions. They were ready to see me when I showed up for my appointment. I never had to wait for them to show up. It was a little unnerving that they weren't able to answer the majority of my questions. I left feeling a bit confused and frustrated.
by whid
February 14, 2012
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Was this provider sympathetic to your situation?
Kind of, but I they could have been more understanding
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
by Anonymous
February 09, 2012
Was this provider late to your appointments?
No, they were on time
Did this provider rush your appointment?
No
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
by Anonymous
January 09, 2012
Did this provider thoroughly explain the risks and benefits of your treatment?
No, they didn't even attempt to explain
Was this provider late to your appointments?
No, they were on time
by Anonymous
November 14, 2011
Was this provider late to your appointments?
No, they were on time
Did this provider listen to your input and concerns?
Yes
Does this provider always put the customer first?
Yes, they always put customers first
Are you going to visit this provider again?
Sure
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous
November 14, 2011
They go out of their way to make everyone feel equally respected and cared for. I've seen client favoritism at some of the other places I've been, and I really appreciate the extra effort they make to avoid that here. They never have that typical, annoying music playing here. If they do play music it is soothing and appropriate for the setting. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better.
by sharon gillett
October 12, 2011
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Does this provider offer flexible appointment times?
Somewhat, but it's still difficult to get an appointment
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
by Anonymous
September 28, 2011
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Map and Directions
112 GREAT OAKS BLVD, ALBANY, NY 12203