Charles E Imbus, MD

Charles E Imbus, MD
665 W NAOMI AVE STE 202 ARCADIA, CA 91007
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Consumer Feedback

(18 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Was it easy to find parking at this provider's office?
No, I had to pay for parking!
by Anonymous
October 17, 2011

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Was this provider's staff friendly?
Yes, they went above and beyond
Would you recommend this provider to others?
I Already Have
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
by Anonymous
August 30, 2011

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Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by Anonymous
August 23, 2011

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Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
by Anonymous
August 10, 2011

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Did this provider seem irritated to be working with you?
No, they were polite
Is this business handicap-accessible?
Yes, it was handicap-accessible
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
by Anonymous
June 24, 2011

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I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen. They explained all the risks and benefits of my treatment options. Everything was explained in detail, all my questions were answered, and I felt a lot better about choosing a treatment plan. They offer the best pricing I've ever seen. I couldn't believe how little I ended up having to pay. I love how attentive they are here. Even when notified that they have a personal phone call, they always wait to take it later. Their full attention is always on me and it makes me feel special. They were somewhat easy to reach in an emergency. They didn't answer the call at first, but did eventually call me back.
by Jacqueline Perez's Mommy
April 28, 2011

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Does this provider treat their staff well?
Yes, they treat their staff with respect
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
by Anonymous
March 30, 2011

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They were one of the kindest, most caring staff I've ever dealt with. It didn't matter how many times I called with a question or concern, they were always happy to help me. I will definitely refer my friends and family here. They were great and I think more people should know about them. They always return my phone calls quickly. I always know that I'll get a prompt answer to my question. Their office was clean enough, nothing special though.
by Thomas
March 24, 2011
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