John J Costello Sr, OD

John J Costello Sr, OD
578 SENECA ST ONEIDA, NY 13421
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Consumer Feedback

(28 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
3.5 star average for Value
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.252.174
July 14, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.114.137
July 05, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.13.3
March 28, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.213.90
March 23, 2012
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did this provider have an entertaining selection of waiting room magazines?
Yes
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
by Anonymous
February 21, 2012
Was the waiting area spacious?
Yes
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did this provider listen to your input and concerns?
Yes
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
by Anonymous
February 08, 2012
Does this provider remember you and your circumstances at every appointment?
Yes
Does this provider have helpful information available online?
Yes
Did this provider listen to your input and concerns?
Yes
by Anonymous
February 07, 2012
I was completely at ease during my appointment here. They went to great lengths to make sure I was completely relaxed and comfortable the entire time. There was no annoying music playing while I waited or during my visit. I appreciated that they didn't have that typical elevator music on. The restrooms at this provider's office were clean and well-maintained. You could tell that they cleaned them regularly. I have been going to Dr Costello for many years, also my daughter and her family go there.
by Anonymous
November 30, 2011
Did this provider have an entertaining selection of waiting room magazines?
Not at all! They were boring and outdated
Has this provider ever cancelled your appointment on you last minute?
Yes, I'm never confident that my appointment will actually happen
by Anonymous
October 25, 2011
Is this business handicap-accessible?
Yes, it was handicap-accessible
Was this provider's office too cold?
No, it was fine
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by Anonymous
October 11, 2011
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