Mark Kramer, MD

Mark Kramer, MD
16311 VENTURA BLVD STE 750 ENCINO, CA 91436
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Consumer Feedback

(26 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Did this provider answer all of your questions?
Yes
Was this provider's office clean?
Yes everything was neat and sterile
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
by Anonymous
July 26, 2011
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Were you able to relax during your appointment?
Yes, I was completely at ease
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
by Anonymous
April 20, 2011
Would you recommend this provider to others?
Yes
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous
April 17, 2011
Does this provider offer any coupons, discounts or promotions?
Yes, they always have specials going on
by Anonymous
April 11, 2011
The waiting area here is extremely spacious. There is never overcrowding and everything is spaced appropriately. They were very sympathetic to my situation, and made me feel cared for. I knew that I could count on them at all times. They gave about the same level of care as others I have been to for the same problem. Their staff is very friendly and professional.
by Anonymous
March 02, 2011
I was completely at ease during my appointment here. They went to great lengths to make sure I was completely relaxed and comfortable the entire time. The restrooms were very well-stocked at this provider's office. They always have toilet seat covers, paper towels and toilet paper and never run out. They went out of their way to make me feel special and respected, and were very sympathetic to my situation. I've never seen more kindness and empathy anywhere else. They are always prepared for my appointment and remember everything about me. Their primary concern is my safety and comfort, and they always take the time to address every concern of mine immediately.
by Anonymous
February 28, 2011
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