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Robert Larsen, DPM

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Robert Larsen, DPM
(44 Reviews)
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1600 Creekside Dr Ste 3100 Folsom, CA 95630
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Consumer Feedback

(44 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
4.5 star average for Value
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Are you going to visit this provider again?
Only if I couldn't find a better substitute
Did this provider rush your appointment?
Yes, I barely had any time to ask questions
Was it easy to make an appointment with this provider?
Yes
by Anonymous xxx.xxx.110.7
April 18, 2012
I can't explain the frustration with this office and staff. My story is exactly the same as "Don't waste my time"'s but wih a few additional colorful warm fuzzy moments. I won't bother to list them all, but the following is jaw dropping in a professional office:

Doctor himself was in the open hallway in earshot and plain view having an lengthy animated discussion with someone about his redwood deck while running late, and then after that discussion concluded and he had retreated to his back office I could hear him loudly vocalize to someone that he couldn't everywhere at once and that there was only one of him and could do only so much in one day.

I should have left...
by Chloe Bloom
March 05, 2012
I was surprised and impressed on my first visit that Dr. Larsen did not immediately recommend I order new orthotics. Then on subsequent visits he and his staff were only concerned that my current pair were working property.
by AztecsFan
February 28, 2012
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Did this provider thoroughly explain the risks and benefits of your treatment?
I think so
Did this provider rush your appointment?
No
Does this provider treat their staff well?
Yes, they treat their staff with respect
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
by Anonymous
February 15, 2012
I was a new patient and my appointment was right after lunch. The girls that opened the door were 10 minutes late to begin with. While filling out the paperwork 2 other people came in. They both were called in BEFORE I was. The receptionist didn't think about WHEN my appt. was scheduled, only that I brought my paperwork up after the others. I then waited a 1/2 hour from my scheduled appointment before I was called in. The nurse was nice enough and told me that this doesn't usually happen , that the receptionist was new. She then told me that she would make sure that I was the next patient he saw. 45 minutes later I came out of the room to leave. The receptionist then said, "Oh he went in the wrong room, sorry". If the left hand doesn't know what the right hand is doing??????The Doctor himself may be great, but if your staff isn't on the ball, it makes the doctor look bad. I've been in too many of these offices....been there, done that! Off to find a more competent office/doctor.(?)
by Don't waste my time
January 26, 2012
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Would you refer this provider to a family or friend?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous
January 09, 2012
Was this provider late to your appointments?
Sometimes, it was a little frustrating
Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me
Does this provider offer flexible appointment times?
No, they are almost always unavailable
by Anonymous
December 22, 2011
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Were you able to relax during your appointment?
Yes, I was completely at ease
by Anonymous
October 05, 2011
Was this provider sympathetic to your situation?
Not at all. It was obvious they didn't care about me
Did this provider ever dismiss your concerns as unimportant?
Yes, they said I was overreacting, and I knew I wasn't
Did you feel safe in this provider's care?
Mostly, I was still a little nervous
Was this provider willing to stay open late to accomodate your needs?
Not at all. They closed early even though they knew I needed help
Would you recommend this podiatrist to others?
No
by Anonymous
September 24, 2011
Their staff is friendly & welcoming. They are warm and professional, and make the whole experience that much better. Dr, Larsen is clearly an expert. I know good Dr.'s, I'm an O.R. R.N.. I would never feel unsafe or apprehensive in their care. They would never suggest that I buy something that wasn't necessary, and never pressured me. They were always very considerate and professional. They're always able to answer simple questions over the phone. They only make me schedule appointments if necessary.
by Nan
August 24, 2011
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Map and Directions
1600 Creekside Dr Ste 3100, Folsom, CA 95630