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Robert Locastro, DPM

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Robert Locastro, DPM
(77 Reviews)
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111 Smithtown Byp Suite 103 Hauppauge, NY 11788
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Consumer Feedback

(77 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
They explained all the risks and benefits of my treatment options. Everything was explained in detail, all my questions were answered, and I felt a lot better about choosing a treatment plan. Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable. I could tell that they took pride in their office's appearance. It was very well organized and well taken care of. They make sure to treat all their clients equally and without favoritism. I've always hated it when I've seen favoritism going on at other places I've visited. It's nice that it doesn't happen here. Not only were they able to provide everything they promised me, they went above and beyond and exceeded my expectations.
by yvonne melendez
August 09, 2011
Did this provider have an entertaining selection of waiting room magazines?
Yes
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous
August 08, 2011
Was it easy to make an appointment with this provider?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Was this provider's office too loud?
No, it wasn't too loud
Did this provider listen to your input and concerns?
Yes
by Anonymous
July 25, 2011
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
by Anonymous
July 22, 2011
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
by Anonymous
July 22, 2011
I was treated terribly. I'm absolutely positive that I would have gotten better service anywhere else. They either didn't read my information or didn't pay any attention to it. Even though they had my information right in front of them, I kept having to explain it to them and remind them why I was there. They didn't tell me very much about my treatments' risks and benefits. I still felt like I had to do my own research. The doctor even ordered an MRI for with and without contrast!! I'm allergic to contrast and he knew it! Yet he decided to order one through my insurance company! He's very nasty and even cursed me out constantly using the "f" word!! I let him perform two surgeries on my foot and I STILL can't walk!! Now, he won't even give my husband my records so I can go see another podiatrist!! He told my husband that he wants to copy them and not one of the many secretaries that work there and do nothing!! This man has insulted me constantly and yet I still held hope that he would finally get it right! His idea of a visit was to come in, poke my foot and hurt me, write a prescription for pain pills and walk out!! Is that right? Nope. For many, many months I told him about this pain in my foot that I was having and all he did was nothing! He gave me pain pills and said to ice it or use heat. He finally decided to do yet more surgery on my foot that obviously didn't work! About 3 weeks later, I saw him and told him that it felt weak and that I was having a hard time walking on it and he said to just ice it and use heat and what a surprise, gave me more pain pills. Well, I wound up falling not once but twice and hurt my foot severely the friday before July 4th, this year. My husband called and called and called and left several messages and so did I and he finally decided to call me back a week later!! A WEEK LATER???? What kind of service is that? He proceeded to give me an attitude and tell me I didn't leave messages or call when I clearly did and then when I raised my voice to be heard because he wouldn't let me talk, he starts cursing at me!! "F**K this and F**K that, etc etc etc. This man is nasty and horrible in every which way a doctor can be. I have seen enough doctors in my life to know how they act and/or treat an individual and this guy is way off scale. If anybody reads this, I hope that they will think twice before going to see this man.
by Dawn Bartolotta
July 21, 2011
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did this provider listen to your input and concerns?
Yes
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
by Anonymous
July 08, 2011
Would you refer this provider to a family or friend?
Maybe, I'm not sure if I loved them that much.
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
by Anonymous
July 07, 2011
Does this provider promptly return your phone calls?
Absolutely not! My phone calls aren't returned at all!
Did this provider have reasonable prices?
Absolutely!
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Was this provider's office too cold?
No, it was fine
by Anonymous
June 15, 2011
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Was this provider's office clean?
Yes! I was amazed at how clean it was!
by Anonymous
May 31, 2011
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Map and Directions
111 Smithtown Byp Suite 103, Hauppauge, NY 11788