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Jacqueline Hoang, MD

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Jacqueline Hoang, MD
Pediatric Associates-Sprngfld
(36 Reviews)
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5502 BACKLICK RD SPRINGFIELD, VA 22151
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Consumer Feedback

(36 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
2.5 star average for Value
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Did this provider answer all of your questions?
Yes
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Did this provider prominently display their diplomas or business license?
Yes
by Anonymous
February 15, 2012
Does the pediatrician get upset when you seek a second opinion?
No, they didn't get upset
Did you feel safe in this provider's care?
Yes
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Does this pediatrician emphasize preventative care, such as child safety and nutrition?
Yes, they informed me about child safety and nutrition
by Anonymous
February 14, 2012
My daughter has been going there since she was 8 months old. She is now 8. My son now goes there also.
by Monica
February 08, 2012
Did this pediatrician's waiting room have separate areas for "sick" and "well" children?
Yes, they had a "sick" and "well" area
Was it easy to find parking at this provider's office?
Yes, it was convenient
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous
February 08, 2012
This pediatrician is so kind and has the most wonderful bedside manner. They are really in tune with children and my child is definitely a fan. They would never suggest that I buy something that wasn't necessary, and never pressured me. They were always very considerate and professional. They've never dismissed any of my concerns as unimportant, and take every concern of mine very seriously. The only problem is that sometimes they're so busy that you have to wait for your turn way past your appointment time
by Mommycares
December 02, 2011
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
by Anonymous
October 11, 2011
Do you feel that you could have received better service somewhere else?
No, I don't think so
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Did this provider seem up-to-date with the current advancements in their field?
Yes
Was this provider's office clean?
It was satisfactory
by Anonymous
September 20, 2011
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
by Anonymous
July 27, 2011
Did this provider rush your appointment?
No
by Anonymous
June 02, 2011
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Did this pediatrician have toys, magazines or TV's in the waiting room?
Yes, they had everything for kids of all ages
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
by Anonymous
May 27, 2011
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Map and Directions
5502 BACKLICK RD, SPRINGFIELD, VA 22151