Jong C Yoon, MD

Jong C Yoon, MD
82 THOMAS JOHNSON CT FREDERICK, MD 21702
Add a Review

Consumer Feedback

(25 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3.5 star average for Value
They always take that extra step to make me feel special. I always enjoy my appointments here. I'm always amazed at how considerate and concerned they are for my well-being. Their advice is always wonderful and completely unbiased. They are always polite and never use foul language, which I really appreciate.

Dr. Yoon is an exceptionally caring, warm, good-natured person. My husband and I feel fortunate to have him as an ENT caregiver.
by Mary G. Mowen
May 31, 2011
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did this provider have an entertaining selection of waiting room magazines?
Somewhat, but they need a bigger selection
by Anonymous
May 16, 2011
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
by Anonymous
May 08, 2011
I don't think I have ever been put on hold here for a long time and am so impressed with how quickly all of my questions are answered. There's nothing worse than having to wait on hold for a half an hour just to get someone to talk to you. I was so relieved when they offered me a remedy for my condition.Before I knew it I was feeling better. It was nice to see them treat their staff with so much respect. It was obvious that they had a good relationship with all of their staff members. It was easy to get the appointment time that worked for my schedule. I got my test results back so quickly here. I really appreciated their urgency and it showed me how much they care about their patients.
by Melinda
April 06, 2011
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
Did this ENT Otolaryngologist promptly contact you with any test results?
Absolutely, I couldn't believe how quickly they got back to me
by Anonymous
March 31, 2011
Add a Review