Amer G. Rassam, MD

Amer G. Rassam, MD
Tallahassee Cancer Institute, PL 1653 Mahan Center Boulevard Tallahassee, FL 32308
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Consumer Feedback

(31 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Is this provider's business conveniently located?
Yes, it is very conveniently located
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Would you recommend this oncologist to others?
Yes
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
by Anonymous
January 23, 2012
I was confident that they were using the latest treatment methods. It was fantastic to be able to breathe freely the entire time. They keep the restrooms well-stocked here, and not just with the basics. You can tell they want their clients to be as comfortable as possible. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. They are so kind and caring. I actually enjoy going to my doctor's appointment!!
by Vikki Miller
January 04, 2012
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
by Anonymous
December 19, 2011
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
by Anonymous
November 16, 2011
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Were you able to relax during your appointment?
Yes, I was completely at ease
by Anonymous
October 13, 2011
They've never used foul language, which has bothered me at some of the other places I've been too. They always make an extra effort to be polite and courteous. Every time I come here they always remember me by name and greet me as soon as I walk in the door, even if it's been months since my last appointment. They are so thoughtful and amazingly sweet, I just love this place. They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places.
by Danny C Barfield
August 23, 2011
Was this provider friendly?
Yes
by Anonymous
May 03, 2011
Was this provider's office too cold?
Not at all, it was the perfect temperature
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
by Anonymous
April 13, 2011
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
by Anonymous
April 12, 2011
They were very polite and helpful and made sure that I had everything I needed. They have really great customer service here. They always put their customers first, regardless of the situation. Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable.
by sat
April 05, 2011
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