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Chitra D Rajagopal, MD

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Chitra D Rajagopal, MD
(65 Reviews)
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9715 MEDICAL CENTER DR STE 221 ROCKVILLE, MD 20850
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Consumer Feedback

(65 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Was this provider's office easy to locate?
Fairly Easy
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
by Anonymous
January 10, 2012
The staff and Dr. Raj are the greatest! My son has multiple disabilities and we have seen lots of doctors over the years. Everyone in the office goes out of the way to make him feel welcome. Dr Raj is so patient and good at explaining things to him. Once I told him to be quiet so I could understand what the doctor was saying. She patted me on the knee and said mom he needs to understand too so let him ask the questions. We were there for 2 hours, what other doctor would spend that much time when she is so busy.
I would refer anyone one to them!
by DJ
January 03, 2012
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Does this provider offer any coupons, discounts or promotions?
Yes
by Anonymous
December 19, 2011
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
by Anonymous
November 29, 2011
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Does this provider have helpful information available online?
No, just a basic listings page
Does this provider always put the customer first?
Yes, they always put customers first
Does this provider ever overbook appointments here?
Sometimes, they should allow for more time in between appointments
by Anonymous
November 25, 2011
Was this provider's office clean?
It was satisfactory
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Was this provider's staff friendly?
Friendly Enough
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Are you going to visit this provider again?
Only if I couldn't find a better substitute
by Anonymous
November 02, 2011
I am going to refer everyone I know here. I absolutely love this place. They always take that extra step to make me feel special. I always enjoy my appointments here. They went out of their way to make me feel special and respected, and were very sympathetic to my situation. I've never seen more kindness and empathy anywhere else. I've been to one or two places that had a really bad smell. I was worried I would encounter it here too but I didn't notice anything.
by chud
October 27, 2011
Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. They were friendly and made me feel like a part of the family. I never had to doubt their qualifications. They made their credentials completely obvious, which made me feel a lot safer. They went out of their way to make me feel special and respected, and were very sympathetic to my situation. I've never seen more kindness and empathy anywhere else. They were by far one of the best I've ever seen in their field. It was obvious that they've been exceeding their clients' expectations for many years.
by chrissy
October 11, 2011
Were you able to relax during your appointment?
Yes
Was this provider's office too cold?
Yes, I was freezing
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
by Anonymous
October 10, 2011
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Does this provider treat their staff well?
Yes, they treat their staff with respect
Does this provider remember you and your circumstances at every appointment?
Yes
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
by Anonymous
October 05, 2011
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Map and Directions
9715 MEDICAL CENTER DR STE 221, ROCKVILLE, MD 20850