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G Joseph Herr, MD

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IU Health Neurology - Avon - Professional Office Center I

Avon, IN

IU Health Physicians Neurology - Professional Office Center I

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G Joseph Herr, MD
(21 Reviews)
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100 HOSPITAL LN STE 225 DANVILLE, IN 46122
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Consumer Feedback

(21 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
2.5 star average for Value
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Melissa Alcala xxx.xxx.14.7
July 17, 2012
They made sure every single question I had was answered. Dr. Herr wrote everything down and drew pictures to explain what was going on and listed medications he was prescribing and what they were for. I understood what happened and what to expect with treatment.
by John J xxx.xxx.74.99
March 21, 2012
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Was this provider willing to stay open late to accomodate your needs?
No, they close exactly on schedule despite any circumstances
by Anonymous
February 24, 2012
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did this provider have reasonable prices?
They were decent, but not very affordable
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous
February 15, 2012
They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places. It was very easy to get an appointment. They have a very flexible schedule and get me in quickly every time. They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have. As soon as I walked through the door, I was immediately greeted by the friendly staff. They went out of their way to make me feel special and appreciated.
by d greene
February 14, 2012
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Did they follow up with you after your appointment?
Yes.
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
by Anonymous
January 09, 2012
Does this provider always put the customer first?
Yes, they always put customers first
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Did this provider wear an obnoxious cologne?
Not at all, their cologne smelled great
by Anonymous
October 23, 2011
Was this neurologist friendly?
Very! The most welcoming office I've visited!
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Does this provider offer flexible appointment times?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous
August 26, 2011
Did you feel safe in this provider's care?
Yes
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Does this provider welcome questions?
Yes, they don't mind answering my questions
by Anonymous
August 19, 2011
Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. They always return my phone calls quickly. I always know that I'll get a prompt answer to my question. They listened closely to everything I was telling them, and showed a lot of attention to detail. I've never had to worry about them forgetting something or not reading my information correctly, which I've encountered at other places. I am never put on hold for a long time and love knowing that if I have a quick question I won't have to wait a half hour through terrible music to get it answered. They always take that extra step to make me feel special. I always enjoy my appointments here.
by sassychey
August 07, 2011
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Map and Directions
100 HOSPITAL LN STE 225, DANVILLE, IN 46122