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Heidi L Banister, MD

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Glendale, AZ

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Heidi L Banister, MD
(24 Reviews)
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18555 N 79TH AVE STE B108 GLENDALE, AZ 85308
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Consumer Feedback

(24 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
5 star average for Value
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Sure
by Anonymous xxx.xxx.104.86
September 12, 2012
They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. Their office staff is businesslike; however, the inner office staff are all warm and friendly. The nursing staff are so warm and professional. I was very satisfied with my visit. They were helpful and I left feeling encouraged. The office was easy enough to find.
by Nancy xxx.xxx.100.196
April 21, 2012
Did this provider answer all of your questions?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Sure
by Anonymous xxx.xxx.22.8
April 16, 2012
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Does this provider welcome questions?
Yes, they don't mind answering my questions
Was this provider argumentative or easily angered?
No, they were very calm and understanding
by Anonymous
February 20, 2012
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
by Anonymous
February 07, 2012
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Was this provider's office too loud?
No, it wasn't too loud
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Does this provider offer flexible appointment times?
Somewhat, but it's still difficult to get an appointment
by Anonymous
February 02, 2012
Did this family doctor answer all of your questions?
Yes
Was this family doctor's staff friendly?
Not Really
Did this provider listen to your input and concerns?
Somewhat. But I mostly felt ignored.
by Anonymous
January 10, 2012
I wouldn't think twice about sending my friends and family here. They are very good at what they do. They've never dismissed any of my concerns as unimportant, and take every concern of mine very seriously. They never left me for an extended period of time and I never felt ignored. Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable.
by gypsy
November 22, 2011
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
by Anonymous
November 21, 2011
In regard to Dr. Banister's staff: They make no effort to make me feel special. I don't think they appreciate my loyalty to them. They didn't seem too happy to be helping me. Maybe they were just having a bad day, but they could have been nicer. It's too bad Dr. Banister, who is wonderful, has such negative staff helping her.
by chiapet
October 25, 2011
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Map and Directions
18555 N 79TH AVE STE B108, GLENDALE, AZ 85308