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Michael W Kellum, MD

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Michael W Kellum, MD
(38 Reviews)
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1105 CENTRAL EXPY N STE 2120 ALLEN, TX 75013
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Consumer Feedback

(38 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Does this provider promptly return your phone calls?
Yes
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
by Anonymous
August 19, 2011
Did this family doctor answer all of your questions?
Yes
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Was this provider's staff friendly?
Yes
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
by Anonymous
August 15, 2011
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Would you recommend this family doctor to others?
I Already Have
by Anonymous
August 10, 2011
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
by Anonymous
August 05, 2011
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Did this provider have an entertaining selection of waiting room magazines?
Yes
by Anonymous
July 11, 2011
Did this provider answer all of your questions?
Yes
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Was this provider's office too loud?
No, it wasn't too loud
Was the waiting area spacious?
Yes
by Anonymous
July 08, 2011
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Was it easy to make an appointment with this provider?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous
April 07, 2011
Was this provider friendly?
Yes
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Does this provider offer any coupons, discounts or promotions?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
by Anonymous
March 09, 2011
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Map and Directions
1105 CENTRAL EXPY N STE 2120, ALLEN, TX 75013