Cheri C. Johnston, MD

Cheri C. Johnston, MD
Tennavo Primary Care of Farragut 110 Campbell Station Road Ste. 103 KNOXVILLE, TN 37934
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Consumer Feedback

(21 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
5 star average for Recommended
Value
4.5 star average for Value
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
by Anonymous
February 27, 2012
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
by Anonymous
February 12, 2012
Did this provider have reasonable prices?
Absolutely!
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
by Anonymous
February 10, 2012
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Did this provider have an entertaining selection of waiting room magazines?
Yes
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
by Anonymous
January 27, 2012
Did you leave the office feeling satisfied with your visit?
Yes
Does this provider treat every client equally?
Yes, they don't show favoritism
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
by Anonymous
January 12, 2012
Was this provider's office too cold?
No, it was fine
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Are you going to visit this provider again?
Without a doubt!
by Anonymous
January 04, 2012
The chairs they had in the waiting room were average, I would say. They weren't amazing but they weren't totally uncomfortable either. They've never dismissed any of my concerns as unimportant, and take every concern of mine very seriously. They were ready to see me when I showed up for my appointment. I never had to wait for them to show up. I got an appointment quickly. I've never had to wait too long. Their primary concern is what's best for me, and they only give me the advice that would benefit me the most.
by pat bowling
December 29, 2011
They always dress so professionally here, the entire staff obviously makes an effort to look their best and maintain a very professional appearance. They never left me for an extended period of time and I never felt ignored. They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. Not only did I find a parking spot right away, but I knew my car was safe because the spots were designated and close to the entrance. I have a lot of confidence in Dr. Johnston; she cares about her patients.
by Delia Foster
December 08, 2011
Was this provider argumentative or easily angered?
No, they were very calm and understanding
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Did this provider seem up-to-date with the current advancements in their field?
They seemed to know enough
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
by Anonymous
November 22, 2011
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Were you able to relax during your appointment?
Yes
Would you refer this provider to a family or friend?
Yes
by Anonymous
November 01, 2011
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