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Robert B Gaston Jr, MD

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Robert B Gaston Jr, MD
(26 Reviews)
> Get Phone Number & Directions
7878 CENTRAL PIKE HERMITAGE, TN 37076
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Consumer Feedback

(26 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Did this family doctor answer all of your questions?
Yes
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
by Anonymous
August 22, 2011
Their office was well organized and clean. I could tell they took a lot of time making sure it was presentable. The restrooms at this provider's office were clean and well-maintained. You could tell that they cleaned them regularly. I never have to worry about them overbooking appointments. They definitely believe in quality over quantity here and it is much appreciated. They don't really take that extra step to make me feel special. I'm just another client to them. I am always so impressed with how quickly my calls are answered here. I am never put on hold for a long time and love knowing that if I have a quick question I won't have to wait a half hour through terrible music to get it answered.
by Royce
June 21, 2011
Does this provider promptly return your phone calls?
Yes
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did they follow up with you after your appointment?
Yes.
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
by Anonymous
May 19, 2011
Was this provider's office easy to locate?
Fairly Easy
Did this provider listen to your input and concerns?
Yes
Does this provider always put the customer first?
Somewhat, but I didn't feel like they cared about my needs
by Anonymous
April 26, 2011
Does this provider promptly return your phone calls?
Yes
Does this provider remember you and your circumstances at every appointment?
Yes
Does this provider give unbiased advice?
Yes
Was it easy to find parking at this provider's office?
Yes, it was convenient
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
by Anonymous
April 21, 2011
The chairs they had in the waiting room were not the greatest. I wish they had put more thought into patient comfort. They never left me for an extended period of time and I never felt ignored. I love how much attention to detail they show. They are always so careful and meticulous. I never have to worry about them making a mistake or forgetting something. They gave me sufficient information to make a decision about my treatment plan. I was able to relax during my appointment here. Everyone makes sure you are comfortable and at ease.
by David D Anwyl
March 03, 2011
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Map and Directions
7878 CENTRAL PIKE, HERMITAGE, TN 37076