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James R Macdonald, MD

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James R Macdonald, MD
(88 Reviews)
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2105 EDWARD CURD LN FRANKLIN, TN 37067
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Consumer Feedback

(88 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Did this provider answer all of your questions?
Yes
by Anonymous
January 31, 2012
Did this family doctor answer all of your questions?
Yes
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Are you going to visit this provider again?
Without a doubt!
Was this provider's office clean?
Yes everything was neat and sterile
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
by Anonymous
January 30, 2012
Would you refer this provider to a family or friend?
Yes
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
by Anonymous
January 20, 2012
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Do you feel that you could have received better service somewhere else?
No, I don't think so
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
by Anonymous
January 20, 2012
Did you leave the office feeling satisfied with your visit?
Completely!
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Do you feel that you could have received better service somewhere else?
No, I don't think so
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
by Anonymous
January 09, 2012
Did this provider have reasonable prices?
Yes
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
by Anonymous
January 04, 2012
They had some annoying music playing in the background here, but it didn't bother me much. It was pretty quiet. I was very satisfied with my visit. They were helpful and I left feeling encouraged. They were ready to see me when I showed up for my appointment. I never had to wait for them to show up. Their office was well organized and clean. I could tell they took a lot of time making sure it was presentable. The restrooms at this provider's office were clean and well-maintained. You could tell that they cleaned them regularly.
by Mariulyn
December 15, 2011
Dr. Macdonald is a wonderful doctor. Our family has been seeing him for 10 years. He is compassionate and has great bedside manner.
by Appreciative
December 14, 2011
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
by Anonymous
December 05, 2011
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Was this provider's office too cold?
No, it was fine
Was the waiting area spacious?
Yes
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
by Anonymous
December 02, 2011
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Map and Directions
2105 EDWARD CURD LN, FRANKLIN, TN 37067