Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Did this provider listen to your input and concerns?
Yes
Did this provider seem irritated to be working with you?
No, they were polite
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Does this provider leave you on hold for a long time when you call?
I usually have to wait on hold for quite a while, but not as long as some other places