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Frank M Lockwood, MD

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Frank M Lockwood, MD
American CareSource Decatur
(25 Reviews)
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1418 Scott Blvd Decatur, GA 30033
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Consumer Feedback

(25 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Does this provider have helpful information available online?
Yes
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
by Anonymous
June 13, 2011
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
by Anonymous
May 23, 2011
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Was this provider friendly?
Very! The most welcoming office I've visited!
Did this provider have reasonable prices?
Yes
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Would you recommend this provider to others?
I Already Have
by Anonymous
March 29, 2011
Was this provider late to your appointments?
No, they were on time
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Is this business handicap-accessible?
Yes, it was handicap-accessible
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Did this provider ever postpone your appointment?
No, they never postpone my appointment
by Anonymous
March 08, 2011
Very disappointed with this doctor. My Company changed insurers and I had to change doctors. This is the worst customer service I have experienced at a doctors office and the worst doctor I have ever had for healthcare. They obviously have too many patients and not enough help to properly care for the patients, return calls, or answer the phones. My perception is that money making is more important than patient care.
by sboyce7650
September 08, 2009
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Map and Directions
1418 Scott Blvd, Decatur, GA 30033