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Donald K Taylor, OD

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Donald K Taylor, OD
(24 Reviews)
> Get Phone Number & Directions
332 NORTH ST BLUEFIELD, WV 24701
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Consumer Feedback

(24 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3.5 star average for Value
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Was this provider's office too cold?
No, it was fine
by Anonymous
February 29, 2012
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
by Anonymous
February 13, 2012
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Does this provider ever overbook appointments here?
Sometimes, they should allow for more time in between appointments
Was this provider's office clean?
It was satisfactory
Was this provider late to your appointments?
Sometimes, it was a little frustrating
by Anonymous
February 10, 2012
Was this provider's staff friendly?
Friendly Enough
by Anonymous
January 31, 2012
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Were you able to relax during your appointment?
Yes
Do you feel that you could have received better service somewhere else?
No, I don't think so
by Anonymous
December 27, 2011
Their office was well organized and clean. I could tell they took a lot of time making sure it was presentable. They paid close attention to me and all of my questions were answered. I love that I can count on them to work with me until they find a solution for my situation. Other places I've visited, seem to give up after they don't have an answer for me the first time, but not here. They've never used foul language, which has bothered me at some of the other places I've been too. They always make an extra effort to be polite and courteous.
by Anonymous
December 01, 2011
If you ever need a new pair of glasses you must check out this optometrist's practice. They carry a huge selection of designer frames and will definitely have something you will like. They never have that typical, annoying music playing here. If they do play music it is soothing and appropriate for the setting. Everything they told me in the beginning ended up turning out exactly the way they said it would. They were able to provide me everything they promised me. I've never doubted their abilities.
by Anonymous
October 03, 2011
Would you recommend this optometrist to others?
I Already Have
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
by Anonymous
August 15, 2011
This provider was very disrespectful to me. I went to him under a Lion's Club grant, and he treated me very suspiciously due to the fact that I had rather expensive frames. I explained to him that I had purchased the frames when I was working at a high paying job, and that the company had downsized and that I was now working a minimum wage job. He was unpleasant the rest of the examination and made sure to tell me that he was doing this exam essentially for free, and he made me feel like crap for being low income.

Other than that, he was very thorough and I could see much better with the new glasses. The staff were very pleasant.
by Anonymous
August 10, 2011
The reception staff was horrible. I felt so uncomfortable by their behavior and attitude. They were cold and not friendly throughout my entire appointment. Having a high level of customer service doesn't appear to be their top priority.
Their waiting room was packed and there were no doctors in the building!!!!
by Anonymous
May 18, 2011
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Map and Directions
332 NORTH ST, BLUEFIELD, WV 24701