James A Dicke, MD

James A Dicke, MD
Carroll Endocrinology Assocs 826 Washington Road Suite 121 Westminster, MD 21157
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Consumer Feedback

(28 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
5 star average for Recommended
Was this endocrinologist friendly?
Yes
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
by Anonymous
December 26, 2011
Was it easy to make an appointment with this provider?
Yes
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Was it easy to find parking at this provider's office?
Yes, it was convenient
Does this provider treat their staff well?
Yes, they treat their staff with respect
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
by Anonymous
December 12, 2011
Would you recommend this endocrinologist to others?
I Already Have
Did this provider have an entertaining selection of waiting room magazines?
Yes
Does this provider promptly return your phone calls?
Not really. I usually have to wait a long time
Would you refer this provider to a family or friend?
Yes
by Anonymous
December 08, 2011
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Did this endocrinologist answer all of your questions?
Every question I had was answered thoroughly
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
by Anonymous
November 25, 2011
Does this provider ever overbook appointments here?
Sometimes, they should allow for more time in between appointments
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Was this endocrinologist friendly?
Extremely Friendly
Were you able to get answers to simple questions from this provider without scheduling an appointment?
No, this provider rarely answers questions over the phone
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
by Anonymous
September 11, 2011
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Does this endocrinologist use current and safe equipment?
Yes; the equipment is very advanced!
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
by Anonymous
August 30, 2011
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Did you experience unnecessary pain during your visit?
No
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Are you going to visit this provider again?
Without a doubt!
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
by Anonymous
August 22, 2011
Was this provider's staff friendly?
Friendly Enough
Did this provider listen to your input and concerns?
Somewhat. But I mostly felt ignored.
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous
August 15, 2011
They are always prepared for my appointment and remember everything about me. I was in awe at the level of service I received. They completely surpassed all my expectations and I will absolutely be going back. They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have. I really admire them for being more than willing to ask for help from other professionals in the field when they don't have an answer to my question. They aren't even slightly arrogant, and I'm confident they always have my best interest at heart.
by eleanor lawrence
August 14, 2011
I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation. There was no annoying music playing while I waited or during my visit. I appreciated that they didn't have that typical elevator music on. The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy.
by JOhn
July 06, 2011
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