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Kerstin N Medwin, DC

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Kerstin N Medwin, DC
Albany Total Wellness
(73 Reviews)
> Get Phone Number & Directions
130 Everett Road ALBANY, NY 12205
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Consumer Feedback

(73 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous
April 30, 2011
When I arrived for my appointment the friendly staff seemed to be waiting for me. I've been to other places where I had to wait forever after I arrived for my appointment, but not here. I was very impressed. The office was very easy to locate. I didn't have any trouble finding it at all. Although I have never had much to complain about I know that they always adhere to the customer is always right policy here. They take every complaint very seriously and strive to ensure that clients leave satisfied with their visit each and every time. They go out of their way to make everyone feel equally respected and cared for. I've seen client favoritism at some of the other places I've been, and I really appreciate the extra effort they make to avoid that here. They make an extra effort to communicate with their patients, and even updated me every time I visited about where I was at in the recovery process and how much progress I had made. It was encouraging to know how much recovery I was making at each appointment.
by Robert Stein
March 01, 2011
Not only were they able to provide everything they promised me, they went above and beyond and exceeded my expectations. They've never used foul language, which has bothered me at some of the other places I've been too. They always make an extra effort to be polite and courteous. The restrooms at this office were spotless. It smelled amazing in there and looked immaculate. They went out of their way to make me feel special and respected, and were very sympathetic to my situation. I've never seen more kindness and empathy anywhere else. The chairs in their waiting room were definitely above average. I was comfortable.
by Robert
February 08, 2011
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Map and Directions
130 Everett Road, ALBANY, NY 12205