Ngoc Chu, DDS

Ngoc Chu, DDS
6306 Democracy Blvd Bethesda, MD 20810
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Consumer Feedback

(18 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
Did this provider have an entertaining selection of waiting room magazines?
Absolutely! They were very entertaining!
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did this provider ever postpone your appointment?
Sometimes, a little too often
by Anonymous
December 28, 2011
Did this dentist thoroughly examine your teeth?
Yes, they examined my teeth thoroughly
by Anonymous
December 13, 2011
Did this provider have an entertaining selection of waiting room magazines?
Absolutely! They were very entertaining!
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Was it easy to make an appointment with this provider?
Yes
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
by Anonymous
November 11, 2011
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Does this provider remember you and your circumstances at every appointment?
Yes
Did this dentist practice good oral hygiene?
Definitely! They had one of the brightest smiles I've ever seen!
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
by Anonymous
August 26, 2011
Did you leave the office feeling satisfied with your visit?
Completely!
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Was this dentist friendly?
Extremely Friendly
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Would you recommend this dentist to others?
I Already Have
by Anonymous
July 25, 2011
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
by Anonymous
June 08, 2011
Was the chair you sat in during your dental procedure comfortable?
Yes, it was comfortable
How would you compare this provider to others in his/her field that you have visited?
Fairly Average
Did you experience excessive oral pain after you left your appointment?
No, I was in a little pain but it wasn't excessive
Did the staff call you to remind you about your upcoming appointment?
Yes, they called me a few days before my appointment
by Anonymous
May 12, 2011
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Do you feel that you could have received better service somewhere else?
No, I don't think so
by Anonymous
April 28, 2011
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