They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. Their staff is very friendly and professional. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. Also made me comfortable for my tooth extraction. I highly recommend Dr. Valentine!
The Staff was very rude! They hung up on me not once but twice! I called and was very polite to ask a question about my Bill. I explained that I was told I wouldn't get charged for a consultation and that I received a bill for $80. I will never go back there again and believe me I will spread the word. They were almost 1/2 hr late for my appointment. I had a 30 second consultation that I didn't need and was billed $80.
I have no problems paying a bill that is due but was told that with my insurance coverage there was no charge for consultation. I can't believe they didn't appoligizel. I will see if I get a call back from Dr. Valentine like i requested.