Stacy K Fitch, O.D.

Stacy K Fitch, O.D.
2144 SW 36th Street Topeka, KS 66611
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Consumer Feedback

(20 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Did this provider have an entertaining selection of waiting room magazines?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Was this provider's office too cold?
No, it was fine
by Anonymous
December 12, 2011
Were you able to relax during your appointment?
Yes, I was completely at ease
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
by Anonymous
November 01, 2011
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
by Anonymous
October 10, 2011
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
by Anonymous
October 06, 2011
dr fitch is a very good eye doctor & extremely nice person her office staff is always pleasant & they try to work with you on appt times
by Anonymous
September 26, 2011
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
by Anonymous
September 15, 2011
The waiting room here is spacious. I never feel like I have to sit too close to someone or that it is overcrowded. I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation. I am always so impressed with how quickly my calls are answered here. I am never put on hold for a long time and love knowing that if I have a quick question I won't have to wait a half hour through terrible music to get it answered. They were one of the kindest, most caring staff I've ever dealt with. It didn't matter how many times I called with a question or concern, they were always happy to help me.
by Anonymous
August 10, 2011
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Were you able to relax during your appointment?
Yes, I was completely at ease
by Anonymous
June 08, 2011
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Would you recommend this provider to others?
I Already Have
Was the waiting area spacious?
Yes, extremely spacious
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
by Anonymous
June 07, 2011
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Was it easy to find parking at this provider's office?
Yes, it was convenient
by Anonymous
April 27, 2011
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