James F Longenecker, O.D.

James F Longenecker, O.D.
Eyemart Express 215 E University Dr. Granger, IN 46544
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Consumer Feedback

(69 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
Excellent care. A nice full exam in a comfortable office with a nice staff.
by Dave xxx.xxx.59.4
January 27, 2015
Did a staff member acknowledge or greet you when you entered?
Yes
Did this provider show attention to detail?
Absolutely
Was the provider's staff welcoming to you?
Yes
Were you satisfied with your appointment with your provider?
Yes
Was the temperature in the office acceptable to you?
Ok
by Anonymous xxx.xxx.142.151
October 06, 2014
Did the staff help you feel comfortable when you called with questions or concerns?
Yes
by Anonymous xxx.xxx.50.2
June 10, 2014
Do you think that the provider's staff are well trained?
Yes
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes
Does this provider offer flexible appointment times?
Yes
Was the provider's staff helpful and knowledgeable?
Yes
Would you refer this provider to a family or friend?
Definitely
by sue xxx.xxx.25.9
April 17, 2014
Do you think this provider would be willing to pursue advice from other professionals if they run into a snag in your treatment?
Definitely
Was this provider's office clean?
Totally yes
Was the provider's staff helpful and knowledgeable?
Yes
Does this provider remember you and your circumstances at every appointment?
Yes
Was it easy to make an appointment with this provider?
Yes
by Anonymous xxx.xxx.69.72
April 03, 2014
Was this provider's staff friendly?
Yes, they went above and beyond
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider friendly?
Extremely Friendly
Did you leave the office feeling satisfied with your visit?
Yes
Were the waiting room chairs comfortable at this eye care office?
Yes
by Sue xxx.xxx.106.31
March 05, 2014
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
by KLS xxx.xxx.170.244
December 19, 2013
Does this provider adhere to the customer is always right policy?
Absolutely not!! They never listen to customers complaints and argue with them
by Anonymous xxx.xxx.128.10
November 05, 2013
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Is this provider willing to pursue advice from other providers when necessary?
Not really, they discouraged any sort of outside advice
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous xxx.xxx.140.55
October 25, 2013
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Did this provider have reasonable prices?
Absolutely!
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
by Anonymous xxx.xxx.243.194
September 12, 2013
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