Neil C Rosen, O.D.

Neil C Rosen, O.D.
5893 Main Street Trumbull, CT 06611
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Consumer Feedback

(19 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Was this provider late to your appointments?
No, they were on time
Does this provider ever overbook appointments here?
Sometimes, they should allow for more time in between appointments
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
by Anonymous xxx.xxx.19.192
June 06, 2013
I sent my wife to Dr. Rosen and I soon followed. We went today on a Saturday to select our frames since we had time together. The staff is extremely a pleasure to work with. Dr. Rosen is just a great guy. He answered all my questions and even offered free samples. His manners were perfect and he explained everything to me very clearly. He even wanted me to make sure that I knew that my prescription had not changed enough to warrant purchasing new lenses for my old glasses. Instead I purchased new glasses, which were covered by my insurance and now when I receive my new glasses I will keep these as a back-up pair. I also am purchasing contact lenses.

I liked him so much that we even scheduled our 5 year old son for his first eye exam. I wouldn't allow anybody to see my son if I felt that they were not the best. I think Dr. Rosen is a wonderful doctor.

I have already sent tons of people here. I would recommend them to anyone in need of eye care; they are that good! They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them. They were so easy to reach in an emergency, they answered my call immediately. It is a relief to know that I can count on them to always be there for me when I need them the most. They were by far one of the best I've ever seen in their field. It was obvious that they've been exceeding their clients' expectations for many years. Every time I come here they always remember me by name and greet me as soon as I walk in the door, even if it's been months since my last appointment. They are so thoughtful and amazingly sweet, I just love this place.
by Howard Knepler xxx.xxx.194.55
March 02, 2013
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Was this provider friendly?
Yes
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Did this provider have an entertaining selection of waiting room magazines?
Yes
by sagate xxx.xxx.31.50
October 03, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.0.158
July 09, 2012
by Anonymous xxx.xxx.81.1
June 18, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by lasprn64 xxx.xxx.9.54
April 27, 2012
Was this provider's staff friendly?
Yes, they went above and beyond
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
by Anonymous
February 03, 2012
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
by Anonymous
December 16, 2011
The waiting room here is spacious. I never feel like I have to sit too close to someone or that it is overcrowded. They went out of their way to make me feel special and respected, and were very sympathetic to my situation. I've never seen more kindness and empathy anywhere else. They would never suggest that I buy something that wasn't necessary, and never pressured me. They were always very considerate and professional. The staff really knows what they're doing, and they know a lot about the company they work for. They're able to answer most of my questions, and the only ones they don't are the ones they need their boss's approval for.
by Anonymous
December 06, 2011
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