Thomas W. Grange, O.D.

Thomas W. Grange, O.D.
1103 Galvin Rd. S Bellevue, NE 68005
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Consumer Feedback

(17 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous
January 03, 2012

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Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
by Anonymous
December 29, 2011

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Dr. Grange has come through for our entire family over and over again. Very professional and polite (and just the right amount of humor). He and his staff make going to appointments fun.

A little more info...
They go out of their way to make everyone feel equally respected and cared for. I've seen client favoritism at some of the other places I've been, and I really appreciate the extra effort they make to avoid that here. I was completely at ease during my appointment here. They went to great lengths to make sure I was completely relaxed and comfortable the entire time. The restrooms at this office were spotless. It smelled amazing in there and looked immaculate. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. Every time I come here they always remember me by name and greet me as soon as I walk in the door, even if it's been months since my last appointment. They are so thoughtful and amazingly sweet, I just love this place.
by Anonymous
November 12, 2011

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Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Did this provider have an entertaining selection of waiting room magazines?
Yes
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
by Anonymous
November 08, 2011

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Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Did this provider seem up-to-date with the current advancements in their field?
Yes
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
by Anonymous
April 25, 2011
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous
April 21, 2011

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When I arrived for my appointment the friendly staff seemed to be waiting for me. I've been to other places where I had to wait forever after I arrived for my appointment, but not here. I was very impressed. It was very easy to get an appointment. They have a very flexible schedule and get me in quickly every time. Dr Grange is thorough and has a fantastic "bedside manner' - a true professional who I can readily recommend.
by Anonymous
April 13, 2011
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