Brown Chiropractic Clinic

Brown Chiropractic Clinic
Brown Chiropractic Clinic 8874 Kingston Pike #102 Knoxville, TN 37923
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Consumer Feedback

(37 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
Value
5 star average for Value
They could've used quite a few more staff members. They were very understaffed and I ended up having to wait quite awhile. It's not that I was dissatisfied with my visit, but I wasn't impressed with the doctor by any means. This provider has no helpful information available online, apart from their address and phone number. They just have a basic listings page. They didn't customize their treatment at all to address my specific condition. They just give all their patients the same adjustments, which isn't very effective.
Also, my family of 4 and I thought that the visit was going to be free, with their advertised free x-rays and hydromassage, but turns out they billed my insurance company over $165.00 per person, when the only thing they told me was that they would verify over coverage for the next visit. I will never go back, it is a complete racket!!
by angry customer
September 08, 2011
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
by Anonymous
August 22, 2011
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Was this provider's office clean?
It was satisfactory
Was this provider late to your appointments?
No, they were on time
Did this provider use excessive foul language?
No
by Anonymous
June 02, 2011
They really go above and beyond to make me feel special. I've never been anywhere that seems to care more about their clients than here. They never have that typical, annoying music playing here. If they do play music it is soothing and appropriate for the setting. I was amazed at how much better I felt after my adjustments. I was worried that my adjustments were going to be painful but they were extremely careful. I was in awe at the level of service I received. They completely surpassed all my expectations and I will absolutely be going back.
by mwells
May 18, 2011
Did your treatments with this chiropractor eliminate your need for pain medication?
No, I still take all my medication
Did you experience any numbness after your appointment with this chiropractor?
No
Was this provider argumentative or easily angered?
No, they were very calm and understanding
by Anonymous
April 09, 2011
Was this provider friendly?
Very! The most welcoming office I've visited!
Did this provider listen to your input and concerns?
Yes
Did this provider answer all of your questions?
Yes
Was the waiting area spacious?
Yes
Do you feel that you could have received better service somewhere else?
No, I don't think so
by Anonymous
March 14, 2011
Although I have never had much to complain about I know that they always adhere to the customer is always right policy here. They take every complaint very seriously and strive to ensure that clients leave satisfied with their visit each and every time. They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have. They would never suggest that I buy something that wasn't necessary, and never pressured me. They were always very considerate and professional. Not only do they never postpone my appointment, they always try to get me in as soon as possible. I love that I can always get an appointment right away, and I never have to worry about them rescheduling it. I'm always amazed at how considerate and concerned they are for my well-being. Their advice is always wonderful and completely unbiased.
by Mary Klein
March 09, 2011
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