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MARK FRANZEN, B.S., D.C.

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TOTAL CARE CHIROPRACTIC

ALEXANDRIA, KY

Alexandria Total Care Chiropractic

Alexandria, KY
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MARK FRANZEN, B.S., D.C.
(15 Reviews)
> Get Phone Number & Directions
7821 ALEXANDRIA PIKE ALEXANDRIA, KY 41001
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Consumer Feedback

(15 Reviews)
Service
5 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Did this provider have reasonable prices?
Yes
Did you feel like your pain was lessened after your chiropractic treatment?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
by Anonymous
October 31, 2011
Was it clear that this provider takes pride in the appearance of his/her office?
Absolutely not, the office was disgusting
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
by Anonymous
September 09, 2011
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did this chiropractor pressure you to return for unnecessary follow-ups?
Not at all! They always respect my decisions.
Has this chiropractor ever misdiagnosed you?
No, they are always spot-on
by Anonymous
August 10, 2011
They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows. I've been to one or two places that had a really bad smell. I was worried I would encounter it here too but I didn't notice anything. Although I have never had much to complain about I know that they always adhere to the customer is always right policy here. They take every complaint very seriously and strive to ensure that clients leave satisfied with their visit each and every time. The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy.
by springy
July 27, 2011
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous
June 25, 2011
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Map and Directions
7821 ALEXANDRIA PIKE, ALEXANDRIA, KY 41001