William Chapman, MD

William Chapman, MD
Dermatology Consultants 8316 Kaseman Ct Ne Albuquerque, NM 87110
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Consumer Feedback

(46 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
3 star average for Value
Was this provider's office easy to locate?
I got lost, but eventually found it
Did you feel like this provider's office was understaffed?
Somewhat, they could've used more help
Were you able to relax during your appointment?
Not really, I was a little uneasy
Was this provider's office too loud?
No, it wasn't too loud
by Anonymous
November 13, 2011
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Did this dermatologist answer all of your questions?
Every question I had was answered thoroughly
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Did this provider wear an obnoxious cologne?
Not at all, their cologne smelled great
by Anonymous
November 04, 2011
Was it easy to make an appointment with this provider?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
by Anonymous
November 02, 2011
Does this provider promptly return your phone calls?
Yes
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
by Anonymous
October 04, 2011
Were the waiting room chairs comfortable at this dermatologist's office?
They were average
Are you going to visit this provider again?
Without a doubt!
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Was this provider's office clean?
Yes! I was amazed at how clean it was!
by Anonymous
October 03, 2011
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Were the waiting room chairs comfortable at this dermatologist's office?
Yes
Did the staff make you feel uncomfortable when you called with questions or concerns?
Somewhat, they should have been more polite
by Anonymous
September 02, 2011
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Was this provider's office clean?
It was satisfactory
Does this provider always put the customer first?
Yes, they always put customers first
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Anonymous
August 30, 2011
They always have an immediate answer for me when I call with a question. They would never try to get me to make an appointment unless I really needed one. It is so refreshing to see a provider that you can tell truly cares about their appearance. They strive to maintain a professional appearance and look their best at all times. I could tell that they took pride in their office's appearance. It was very well organized and well taken care of. Not only did I find a parking spot right away, but I knew my car was safe because the spots were designated and close to the entrance. They are always prepared for my appointment and remember everything about me.
by Loren
August 08, 2011
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Does this provider ever overbook appointments here?
Sometimes, they should allow for more time in between appointments
by Anonymous
August 07, 2011
I was very pleased to see that their equipment was state-of-the-art and well taken care of. It really put me at ease to see that everything was so advanced. It was nice to see them treat their staff with so much respect. It was obvious that they had a good relationship with all of their staff members. They've never dismissed any of my concerns as unimportant, and take every concern of mine very seriously. I was left in the appointment room by myself, but they eventually returned.
by camilla lance
July 07, 2011
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