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Don Hedges, DO, MD

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Don Hedges, DO, MD
Northwest Medical Center
(41 Reviews)
> Get Phone Number & Directions
6463 4th St Nw Albuquerque, NM 87107
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Consumer Feedback

(41 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
Did you experience unnecessary pain during your visit?
No
Does this provider treat their staff well?
Yes, they treat their staff with respect
Does this provider offer flexible appointment times?
Somewhat, but it's still difficult to get an appointment
Was this provider late to your appointments?
No, they were on time
by Anonymous
November 29, 2011
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
by Anonymous
October 05, 2011
Was this provider late to your appointments?
No, they were on time
by Anonymous
August 17, 2011
Would you recommend this general practitioner to others?
Yes
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
by Anonymous
August 02, 2011
Was this provider willing to stay open late to accomodate your needs?
Not at all. They closed early even though they knew I needed help
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Did this provider pressure you to purchase any unnecessary products during your visit?
I felt extremely pressured
Did this provider ever postpone your appointment?
All the time, and they usually don't notify me until right before my scheduled appointment
Did this provider ever dismiss your concerns as unimportant?
Yes, they said I was overreacting, and I knew I wasn't
by Anonymous
July 11, 2011
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous
July 06, 2011
Were the waiting room chairs comfortable at this general practitioner's office?
Extremely comfortable; I could have fallen asleep
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
by Anonymous
June 01, 2011
Does this provider always put the customer first?
Yes, they always put customers first
Did this provider answer all of your questions?
Yes
Does this provider give unbiased advice?
Yes
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Does this provider have helpful information available online?
No, just a basic listings page
by Anonymous
April 21, 2011
Was this provider's staff friendly?
Yes, they went above and beyond
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
by Anonymous
April 18, 2011
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Does this provider have helpful information available online?
Yes
Does this provider remember you and your circumstances at every appointment?
Not really. I usually have to remind them.
by Anonymous
March 28, 2011
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Map and Directions
6463 4th St Nw, Albuquerque, NM 87107