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Michael Strasser, MD

Nearby

ENT

Prescott Ear Nose & Throat

Prescott, AZ
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Michael Strasser, MD
Prescott Ear Nose & Throat
(41 Reviews)
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1125 Iron Springs Rd Prescott, AZ 86305
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Consumer Feedback

(41 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
3 star average for Value
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not really. I had to schedule an appointment for most of my questions.
Was this ENT Otolaryngologist friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider argumentative or easily angered?
No, they were very calm and understanding
by Anonymous xxx.xxx.6.209
June 06, 2013
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
by Anonymous xxx.xxx.38.187
April 29, 2013
Is this provider's business conveniently located?
Yes, it is very conveniently located
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Does this ENT Otolaryngologist use current and safe equipment?
Yes; the equipment is very advanced!
Is this business handicap-accessible?
Yes, it was handicap-accessible
by Anonymous xxx.xxx.19.191
April 08, 2013
Would you refer this provider to a family or friend?
No, If I had known how terrible they were I never would have gone.
Did this provider's staff seem to respect him/her?
Absolutely not. They were always complaining about him/her
Was it easy to make an appointment with this provider?
Practically Impossible
Did this provider ever dismiss your concerns as unimportant?
All the time. They accuse me of making problems up
by Anonymous xxx.xxx.199.114
March 27, 2013
Did you experience unnecessary pain during your visit?
No
Does this provider offer flexible appointment times?
Yes
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Anonymous xxx.xxx.130.129
March 21, 2013
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Did this provider listen to your input and concerns?
Yes
Was the waiting area spacious?
Yes
Were you able to relax during your appointment?
Yes
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
by Anonymous xxx.xxx.234.82
March 01, 2013
Does this provider promptly return your phone calls?
Not really. I usually have to wait a long time
Was this provider's office clean?
Yes everything was neat and sterile
Is this provider's business conveniently located?
Yes, it is very conveniently located
Has this provider ever cancelled your appointment on you last minute?
They try not to, but sometimes it happens.
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.204.2
January 21, 2013
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
by Anonymous xxx.xxx.93.197
December 26, 2012
Was this provider's office clean?
Yes everything was neat and sterile
Did this ENT Otolaryngologist promptly contact you with any test results?
Yes, they were very promt
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did this provider seem up-to-date with the current advancements in their field?
Yes
by Lori Hone xxx.xxx.166.25
November 06, 2012
Would you recommend this ENT otolaryngologist to others?
Yes
Was this provider's office clean?
Yes everything was neat and sterile
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Did this provider seem irritated to be working with you?
No, they were polite
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
by Anonymous xxx.xxx.232.155
October 18, 2012
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Map and Directions
1125 Iron Springs Rd, Prescott, AZ 86305