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Leonard Zemel, MD

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Leonard Zemel, MD
Creekside Endocrine Assoc
(30 Reviews)
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3865 Cherry Creek North Dr Denver, CO 80209
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Consumer Feedback

(30 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
by Anonymous
September 24, 2011
Were the waiting room chairs comfortable at this endocrinologist's office?
They were average
Was it easy to find parking at this provider's office?
Yes, it was convenient
Does this provider remember you and your circumstances at every appointment?
Yes
by Anonymous
August 24, 2011
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Was it easy to make an appointment with this provider?
Yes! It was effortless!
by Anonymous
July 22, 2011
I've been places before where they were argumentative and angry, so I was nervous that I would encounter that here as well. Instead, they were very calm and understanding the entire time. I could tell they really care about everyone who visits them. I was pleased with the friendliness of the doctor. It is something I look for in health care providers. Their office was well organized and clean. I could tell they took a lot of time making sure it was presentable. I didn't wait long at all. My appointment started on time, and the wait was much shorter than other offices I have been to.
by Nancy
July 11, 2011
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Did you have to wait long after you arrived for your appointment?
Yes, I had to wait quite a while
Were you able to relax during your appointment?
Not really, I was a little uneasy
Did this provider use excessive foul language?
No
Does this provider adhere to the customer is always right policy?
No, it is their way or the highway
by Anonymous
June 03, 2011
Was this provider's office too cold?
Not at all, it was the perfect temperature
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Does this provider offer flexible appointment times?
Yes
by Anonymous
April 26, 2011
Was this provider friendly?
Very! The most welcoming office I've visited!
by Anonymous
April 05, 2011
Does this provider ever overbook appointments here?
Sometimes, they should allow for more time in between appointments
Does this provider have helpful information available online?
No, just a basic listings page
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous
March 21, 2011
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
by Anonymous
March 15, 2011
I was overcharged by this office for standard bloodwork that was supposed to be covered by my insurance. They categorized it as something else and now my insurance rejected the claim leaving me with a $165 bill. I had checked with my insurance that Preventative testing or check up was covered and they informed me, yes. I found this office through my insurance and trusted they would do the right thing. I was very upfront with the front desk and doctor that the only testing I wanted was to be Preventative thus being covered by my insurance.
I DO NOT RECOMMEND THAT ANYONE GO TO THIS OFFICE.

NOTE: When I was in their office all the staff was more worried about what the latest gossip was and not actually working, going on and on about random things that had nothing to do with work or patients.
by greggor247
February 03, 2011
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Map and Directions
3865 Cherry Creek North Dr, Denver, CO 80209