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Alan Upchurch, OD

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Alan Upchurch, OD
(27 Reviews)
3705 West Eldorado Parkway Mckinney, TX 75070
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Consumer Feedback

(27 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
They were easy to reach in an emergency. When I called they answered right away and I was so relieved to hear a friendly voice. I've been to one or two places that had a really bad smell. I was worried I would encounter it here too but I didn't notice anything. Their primary concern is what's best for me, and they only give me the advice that would benefit me the most.
by Anonymous
May 25, 2011
Would you refer this provider to a family or friend?
Yes
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did this optometrist provide you with an accurate prescription?
Yes
by Anonymous
April 27, 2011
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Did this provider have reasonable prices?
Yes
Did you experience unnecessary pain during your visit?
No
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
by Anonymous
April 18, 2011
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous
April 15, 2011
Did your eye exam hurt at all?
Not at all, the exam was so much better than others I've had
by Anonymous
April 12, 2011
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
by Anonymous
March 08, 2011
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Does this provider treat their staff well?
Yes, they treat their staff with respect
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Does this provider have helpful information available online?
Yes, they have a great website and are present in many online directories
by Anonymous
March 01, 2011
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Map and Directions
3705 West Eldorado Parkway, Mckinney, TX 75070