Kathryn Kroeger, MD

Kathryn Kroeger, MD
8330 Naab Rd Ste 211 Indianapolis, IN 46260
Add a Review

Consumer Feedback

(80 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
by Anonymous
August 10, 2011
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Was this provider's staff friendly?
Yes, they went above and beyond
Does this provider treat every client equally?
Yes, they don't show favoritism
by Anonymous
August 03, 2011
Was this provider's office easy to locate?
Fairly Easy
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
by Anonymous
August 02, 2011
Was this provider's staff friendly?
Yes
Were you able to relax during your appointment?
Yes, I was completely at ease
Did this provider seem up-to-date with the current advancements in their field?
Yes
by Anonymous
June 16, 2011
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Was this provider late to your appointments?
No, they were on time
Does this provider promptly return your phone calls?
Yes
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Was this provider's office clean?
Yes everything was neat and sterile
by Anonymous
June 13, 2011
Was this dermatologist friendly?
Extremely Friendly
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Was this provider's staff friendly?
Yes
by Anonymous
May 31, 2011
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did this provider prominently display their diplomas or business license?
Yes
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Does this dermatologist use current and safe equipment?
Yes
by Anonymous
May 17, 2011
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
by Anonymous
April 21, 2011
Did you experience unnecessary pain during your visit?
No
Did this provider have an entertaining selection of waiting room magazines?
Yes
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
by Anonymous
April 05, 2011
Was this provider friendly?
Yes
Did this provider answer all of your questions?
Yes
Were the waiting room chairs comfortable at this dermatologist's office?
Yes
Does this provider remember you and your circumstances at every appointment?
Yes
by Anonymous
March 31, 2011
Add a Review