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Yue Mok, MD, IMG

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Yue Mok, MD, IMG
Yue Pang Mok, MD
(19 Reviews)
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3593 South Arlington Road, Suite C Akron, OH 44312
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Consumer Feedback

(19 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.61.90
April 06, 2012
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did this provider rush your appointment?
No
by Anonymous
February 27, 2012
Was this provider friendly?
Yes
Was this provider's office clean?
Yes everything was neat and sterile
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous
February 05, 2012
They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have. It is so refreshing to see a provider that you can tell truly cares about their appearance. They strive to maintain a professional appearance and look their best at all times. I am always so impressed with how quickly my calls are answered here. I am never put on hold for a long time and love knowing that if I have a quick question I won't have to wait a half hour through terrible music to get it answered. I was completely at ease during my appointment here. They went to great lengths to make sure I was completely relaxed and comfortable the entire time. Dr. Mok is an expert in his field and last I knew was in high demand for speaking and conference engagements, at the very least, nation wide. We are extremely fortunate to have him in our area.
by Betty
January 19, 2012
Would you recommend this pain management specialist to others?
Yes
Did this provider seem irritated to be working with you?
No, they were polite
Are you going to visit this provider again?
Without a doubt!
Does this provider treat their staff well?
Yes, they treat their staff with respect
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
by Anonymous
November 30, 2011
Does this provider always put the customer first?
Yes, they always put customers first
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Was this provider friendly?
Yes
by Anonymous
November 13, 2011
Does this provider remember you and your circumstances at every appointment?
Absolutely not! I constantly have to repeat and re-explain my situation!
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
by Anonymous
August 22, 2011
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Was the waiting area spacious?
Yes
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Was this provider's office clean?
Yes! I was amazed at how clean it was!
by Anonymous
August 12, 2011
Did this provider use excessive foul language?
No
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
by Anonymous
April 04, 2011
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Map and Directions
3593 South Arlington Road, Suite C, Akron, OH 44312