David Shearer, MD

David Shearer, MD
The Dermatology Center 10060 Demia Way Florence, KY 41042
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Consumer Feedback

(33 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
3 star average for Value
Were the waiting room chairs comfortable at this dermatologist's office?
Yes
Was this provider's office clean?
Yes everything was neat and sterile
Does this provider have helpful information available online?
Yes, but very little
Was this provider sympathetic to your situation?
No, they didn't show any sympathy or concern
Did this provider answer all of your questions?
No, I left confused and frustrated
by CO xxx.xxx.132.5
December 14, 2012
Were you able to relax during your appointment?
Yes, I was completely at ease
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
by Anonymous xxx.xxx.122.50
October 17, 2012
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
How would you compare this provider to others in his/her field that you have visited?
Not the worst, but certainly not the best
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous xxx.xxx.215.197
October 01, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Only with clear directions
by Anonymous xxx.xxx.248.87
May 16, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.146.59
May 04, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
by Lenny xxx.xxx.12.86
March 10, 2012
I was extremely disappointed. First, Dr. Shearer treated me like I was the 1,000th patient he had seen that day and did not give any thought to my individual issues and needs. He prescribed me what he clearly prescribed to everyone. It did nothing for me. I went back for a follow-up appointment in which I was given a new prescription. This is where the story gets really interesting. Later that day, I ended up misplacing the piece of paper that the prescription was written on. Not thinking it was a big deal, I called their office and asked them to call it in to the pharmacy. They HAD NO IDEA WHAT HE HAD PRESCRIBED ME THAT DAY!! Absolutely no record of it. Then the receptionist had the audacity to actually say "Well, maybe you shouldn't have lost the paper." Needless to say, I never went back.
by SR
March 01, 2012
Although I have never had much to complain about I know that they always adhere to the customer is always right policy here. They take every complaint very seriously and strive to ensure that clients leave satisfied with their visit each and every time. All of my questions were answered fully during the appointment, which really put my mind at ease. It was extremely informative. Let me just say that this business is in one of the safest areas around and you will be pleasantly surprised at how lovely the surroundings are. I couldn't believe how great their office looked. It was very obvious that they took pride in the office's appearance. It was one of the best looking offices I've ever seen.
by JC Murphy
March 01, 2012
They were by far one of the best I've ever seen in their field. It was obvious that they've been exceeding their clients' expectations for many years. I was quite impressed with how much progress I made after my visit. They really helped me a lot, and I feel more hopeful about my health. They really go above and beyond to make me feel special. I've never been anywhere that seems to care more about their clients than here.
by Pat Parton
February 25, 2012
Did this provider answer all of your questions?
Yes
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Would you recommend this dermatologist to others?
Yes
by Anonymous
January 09, 2012
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