Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Does this provider promptly return your phone calls?
Not really. I usually have to wait a long time
Was this provider sympathetic to your situation?
Kind of, but I they could have been more understanding
Does this provider remember you by name?
Sometimes, but not always
Does this provider adhere to the customer is always right policy?
Sometimes, but not always