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James Busack, DO

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James Busack, DO
Busack Eye Center
(14 Reviews)
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470 W. Patrick St. Frederick, MD 21701
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Consumer Feedback

(14 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Was this provider's office clean?
Yes everything was neat and sterile
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous
August 20, 2011
Was this provider's office too loud?
No, it wasn't too loud
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Does this provider adhere to the customer is always right policy?
Absolutely not!! They never listen to customers complaints and argue with them
Was this provider sympathetic to your situation?
Not at all. It was obvious they didn't care about me
by Anonymous
August 01, 2011
They always return my phone calls quickly. I always know that I'll get a prompt answer to my question. It was easy to get the appointment time that worked for my schedule. Although I have never had much to complain about I know that they always adhere to the customer is always right policy here. They take every complaint very seriously and strive to ensure that clients leave satisfied with their visit each and every time. Their primary concern is my safety and comfort, and they always take the time to address every concern of mine immediately.
by Anonymous
July 31, 2011
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Are you going to visit this provider again?
Without a doubt!
Did this provider promise services he/she couldn't provide?
Yes! They couldn't do anything they told me they would be able to
by Anonymous
March 25, 2011
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Map and Directions
470 W. Patrick St. , Frederick, MD 21701