Is this business handicap-accessible?
Yes, it was handicap-accessible
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Does this provider promptly return your phone calls?
Not really. I usually have to wait a long time
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me