Whenever I've asked for more information about something I was wondering about, they've never made me feel like my question was irrelevant or stupid. They've always been very understanding. Not only did they answer all of my questions, they also emphasized preventative care and informed me about child safety and nutrition. I was very impressed by how knowledgeable they were. I'll definitely be going back. I didn't have a bad experience. They always made sure that I wasn't in any pain. I was left in the appointment room by myself, but they eventually returned.