Gary Russolillo, MD

Gary Russolillo, MD
7 Court St Westfield, MA 01085
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Consumer Feedback

(18 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
2 star average for Value
They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. I love my new breasts and can't wait until i can get my tummy done too!
by Anonymous xxx.xxx.245.150
August 12, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Sue xxx.xxx.190.115
March 30, 2012
They always made sure that I wasn't in any pain. They do such a great job of never overbooking appointments, even though they are extremely popular. I know for a fact that they have lots of business, but I've never had to wait a long time in a crowded waiting room like other places I've been too. They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have.
by Anonymous
October 04, 2011
Do you feel that you could have received better service somewhere else?
No, I don't think so
by Anonymous
September 13, 2011
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Did you meet with the cosmetic surgeon during your consultation, or a representative?
A representative. I asked to meet the surgeon and they wouldn't let me
by Anonymous
August 11, 2011
Would you refer this provider to a family or friend?
Yes
Would you recommend this cosmetic surgeon to others?
Yes
Did you experience excessive complications after your surgery?
Somewhat, it took me a while to recuperate
Were you able to relax during your appointment?
Yes
by Anonymous
July 26, 2011
Was this provider's office clean?
Yes everything was neat and sterile
Were you informed about the company's policies for the cost of a second procedure if something were to go wrong?
Yes! They gave me detailed, written information about their policies
Did the cosmetic surgeon seem to be inexperienced in the procedure you were hoping to have done?
Yes, they seemed experienced
Was the waiting area spacious?
Yes
by Anonymous
April 19, 2011
Was this provider's office too cold?
No, it was fine
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did you leave the office feeling satisfied with your visit?
Yes
Did you experience excessive complications after your surgery?
No
Did this provider ever postpone your appointment?
No, they never postpone my appointment
by Anonymous
March 15, 2011
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