Does this provider leave you on hold for a long time when you call?
I usually have to wait on hold for quite a while, but not as long as some other places
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Was this provider argumentative or easily angered?
No, they were very calm and understanding