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Hugo Yamada, MD

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Hugo Yamada, MD
University Medicine Foundation
(3 Reviews)
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6 Blackstone Valley Place, Suite 502, Rhode Island Hospital Lincoln, RI 02865
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Consumer Feedback

(3 Reviews)
Service
4.5 star average for Service
Environment
3 star average for Environment
Staff
2.5 star average for Staff
Recommended
3.5 star average for Recommended
Expertise
2 star average for Expertise
The MD himself is not bad, but his office staff leaves much to be desired. The front office staff is rude, unprofessional, and to be frank "ignorant" when it comes to patient service. Often when they speak to you it's as if they are doing you a favor. Crass and surly is not what I expect when dealing with my MD's staff, but that's what I get every time I go here. I have spoken to the MD about this but it falls on deaf ears because things have just gotten worse not better. It's a shame, because the physician himself is not a bad provider.
by Unhappy patient xxx.xxx.37.127
November 25, 2014
Did you leave the office feeling satisfied with your visit?
Completely!
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous
June 14, 2011
Were the waiting room chairs comfortable at this provider's office?
They were average
by Anonymous
March 21, 2011
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Map and Directions
6 Blackstone Valley Place, Suite 502, Rhode Island Hospital, Lincoln, RI 02865