They always make sure to return my phone call as soon as possible. They've never left me waiting. I really admire them for being more than willing to ask for help from other professionals in the field when they don't have an answer to my question. They aren't even slightly arrogant, and I'm confident they always have my best interest at heart. It is obvious that their office is cleaned regularly. It was fantastic. They are always prepared for my appointment and remember everything about me. They made the extra effort to make sure every question and concern I had was addressed.